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Terms of Service

Last updated: February 2, 2026

Please read these Terms of Service ("Terms") carefully before using the services provided by FoundFirst, LLC ("Company," "we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Description of Services

FoundFirst provides a SaaS platform for local business reputation management and Google Business Profile optimization. Our services include:

  • Google Business Profile management and optimization
  • Review monitoring and response management
  • Local SEO analysis and recommendations
  • Performance reporting and analytics
  • Digital presence audits

3. Account Registration

To access certain features of our services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized access or use

4. Subscription and Payment

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. Details of each plan are available on our website. We reserve the right to modify pricing with reasonable notice.

4.2 Payment Terms

Payment is processed securely through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis. All fees are non-refundable except as expressly stated in these Terms.

4.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period. You will retain access to the services until the end of your paid period.

5. User Responsibilities

You agree to:

  • Use our services only for lawful purposes
  • Comply with all applicable laws and regulations
  • Not interfere with or disrupt our services
  • Not attempt to gain unauthorized access to any systems
  • Not use our services to send spam or unsolicited communications
  • Not infringe on the intellectual property rights of others
  • Provide accurate information about your business

6. Google Business Profile Access

To provide our services, you may grant us access to your Google Business Profile. By doing so, you:

  • Confirm that you have authority to grant such access
  • Authorize us to make changes on your behalf as part of our services
  • Understand that we will act according to our service agreements
  • May revoke access at any time through Google's settings

7. Intellectual Property

7.1 Our Property

All content, features, and functionality of our services (including but not limited to software, text, graphics, logos, and designs) are owned by FoundFirst, LLC and are protected by intellectual property laws.

7.2 Your Content

You retain ownership of content you provide through our services. By submitting content, you grant us a license to use, store, and process that content as necessary to provide our services.

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE SPECIFIC RESULTS FROM USING OUR SERVICES. RESULTS MAY VARY BASED ON MANY FACTORS INCLUDING YOUR BUSINESS TYPE, LOCATION, COMPETITION, AND OTHER VARIABLES OUTSIDE OUR CONTROL.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOUNDFIRST, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless FoundFirst, LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of our services or violation of these Terms.

11. Termination

We may suspend or terminate your access to our services at any time for any reason, including if we reasonably believe you have violated these Terms. Upon termination, your right to use our services will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Delaware.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Us

If you have questions about these Terms, please contact us at:

FoundFirst, LLC

A Delaware company

Email: support@foundfirst.me

© 2026 FoundFirst, LLC. All rights reserved.